Error Message 221: T4AP_MONTHS

You will see the following error message in H&R Block’s 2015 tax software if you indicated on the T4A(P): Statement of Canada Pension Plan Benefits page that the combined benefit period during which you received disability and (or) retirement benefits exceeded 12 months:

The total for the number of months entered in box 21 and box 23 on the T4A(P) page can’t be more than 12. Make sure you entered the number of months shown on the T4A(P) slip correctly. [error code: 221]

To correct the error, enter the correct number of months during which you received disability and retirement benefits during the year as shown on your T4A(P) slip. To do this, click the checkbox labelled T4A(P): Statement of Canada Pension Plan Benefits located on the OTHER page of the PREPARE tab.

  • Box 21 – Number of months during 2015 you received disability benefits
  • Box 23 – Number of months during 2015 you received retirement benefits

Note: You can also access the T4A(P): Statement of Canada Pension Plan Benefits by clicking the RETIREMENT INCOME icon on the PREPARE tab.